Privacy & Security
We value your privacy at China Silk Road Tours (Full Name: Xian Joy Travel Service Co. Ltd.), and we are very concerned about protecting your personal data. Unless otherwise specified, we will never rent, sell, or otherwise give your information to a third party.
This article will help you understand what data we keep and what we don’t, as well as how we use, retain, and safeguard your personal information. It also explains how to get in touch with us and the rights you have about your personal information, including the ability to object.
What Personal Information We May Collect from You
- Passport and Visa information
- Contact details, including name, phone number, zip code, nationality, email address, and mailing address
- Credit card number and billing address are examples of billing information.
- User names, account numbers, passport information, and visa information are examples of unique identifiers.
- the details, travel stories, and pictures in the feedback/comments you give us.
The Reasons for Gathering Personal Information
We need your personal information in order to arrange and book the Silk Road tours and other travel services. Personal information will only be asked for, processed, and utilised to the degree required to deliver the services you have requested, including:
- For your own travel purposes (e.g.,booking a hotel room, a train or plane ticket, etc.)
- Obtain your consent as required by local government policies or Chinese government laws
- In any situation where Chinaxiantour determines that it is necessary
- To tailor your to your Silk Road trip according to your interests and style
- To enhancing our marketing initiatives and website
- To give better customer service. We can reply to your support and customer service enquiries more efficiently with the use of your information.
How do We Protect Your Data
Unless we have your permission or are compelled by law to do so, we will not give your personal information to third parties for use in any way. We have policies in place to guard against misuse and illegal access to personal information. We preserve and safeguard the personal information you provide us by using the proper corporate systems and procedures.
In order to prevent unauthorised access to and use of the personal information stored on our systems, we additionally use technical and physical limitations as well as security protocols. Personal data can only be accessed by authorised staff and your essential service providers while they are performing their duties.
Your Responsibility
Any loss resulting from the sharing of your personal information to other businesses will be entirely your responsibility. Chinasilkroadtours is not legally liable for any losses brought on by the aforementioned situations.
Furthermore, if you supply us with personal information about a person or individuals in your group, it is your duty to make sure that the person or people you have shared personal information about are aware of your actions and have read, comprehended, and agreed to our private policy.
Our Contact Information
Your privacy is very important to us, and China Silk Road Tours will always appreciate your enquiries. Please contact us via email at [email protected] if you have any questions or concerns about our privacy statement. We greatly value any questions or comments you may have.
Even in the event that the tour is cancelled, Chinasilkroadtours is always accountable for safeguarding the confidentiality of its clients’ personal information. Additionally, the policy may be changed at any time and without prior notice.
