Xian is the starting point of ancient Silk Road route and China Silk Road Tour is just a Xian based tour agency. We know better of Silk Road tour than tour agencies in most of other cities. And we have direct contact with our drivers, guides, and clients to ensure reasonable rights of clients. Reading the below you will find some other reasons to have China Silk Road Tour as your tour adviser.
* Various package tours and group tour for clients reference. Based on different time, needs, group size and tour budget, we selected and designed bot private tours and group tours of different destinations and attractions sets, different tour duration and different cost. No matter what kind of Silk Road tour you want to do, you will find an ideal one among our published itineraries. if the existed itineraries can not meet your need, our tour adviser will tailor make one for you and your group exclusively.
* Reasonable tour price. We are committed to offer the best service for our clients cost. Xian City, the starting point of ancient Silk Road, is the headquarter of China Silk Road Tour. And in cities along Silk Road Tour we have well worked local partners who specialized in Silk Road Tour for decades of years. So clients will experience the Silk Road Tour of highest service-price ratio.
* Flexible cancellation policy. As long as no hotel, train, or flight booking, or those bookings have not been done we will return full deposit amount if they cancel the tour. Only the PAYPAL or bank transfer charge will be left to our clients.
* Fast response to clients’ inquiry. Online English speaking tour consultants at your service from 08:00 to 20:00. We will be very glad to answer all your questions regarding your China trip. Leaving your E mail address and/or name we will send you itinerary and our price within as most 1 hour. And we are glad to adjust the itinerary for free until our clients are satisfied. For the off line message and inquiry through e-mail or word press we will answer back within 24 hours.
* Complete tailor-made itineraries. Advising any of your special requirement we will advise, design, or adjust itinerary accordingly. Any advise and opinions from our clients are welcomed and will be taken into consideration when arrange the tour.
* Fast complaints handling system. If our clients are not satisfied with any service details regarding meals, driver, car/van, guide or accommodation, calling or emailing us we will deal with it asap and ensure the rest tour days service quality. For service errors which are too late to correct we will do making ups accordingly.
* Feedback survey mails to each of our clients. After finishing Silk Road Tour, our tour guide in each destination will present a feedback survey form. Filling the form we will know your opinions upon our tourist activities arrangement, the guide, the driver and van, the hotel and the meal. And after back to your home we will send you an e mail feedback survey form to collect your final and real comments on the whole tour experience to better our future service.